Fall 2024 Dashboard and Survey Updates

by Nina Kumar

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Posted on December 5, 2024

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To improve mental health and well-being in schools, we regularly update our offerings to ensure that they are as helpful as possible to our partner schools. We make these updates based on current scientific research, findings from our work, and in response to feedback from our partner schools.

Our most recent round of updates focused on helping schools more easily share their survey findings and streamlining the survey process to remove unnecessary roadblocks. Read on to learn more about the high-level changes and improvements we made in our latest release.

What's New?

Operations Updates

Survey Collaboration Checklist Enhancements

• In 2022, we launched our Survey Collaboration Checklist to manage due dates and keep all stakeholders informed through the survey editing and administration process. This year, we’ve updated the Checklist to provide clearer action items and due dates for each survey that a school is administering to ensure that each project stays on task. We’ve also updated the Checklist formatting to improve readability and have streamlined our client onboarding process to ensure that all intake questions and tasks are consolidated in the Checklist.

Updated Guidance on Next Steps

• Best practices for getting the most out of your survey results
• Our team meets with each partner school to review their survey results, to identify top findings that stood out to our team during analyses, and to talk through recommendations and next steps. Our goal is that each school has a sense of the top findings and how best to proceed after meeting with our team. That being said, we hope that schools will further explore their survey findings and we know that it can be overwhelming to determine where and how to start this process. To help, we have outlined some guidance on how schools can identify, within the results dashboards, the issues that matter most to their students, educators, and parents.

• Best Practices for Sharing Survey Findings with the Community
• After administering a survey, we hope that schools will share the top findings with all community members to let respondents know that their voices have been heard and to align stakeholder groups on next steps. We know that it’s important to strike a balance between being transparent about the survey findings and sharing too much information that dilutes the main takeaways. This year, we have outlined a list of tips for sharing the findings most effectively; additionally, we are piloting a new feature to enable users to download aggregate data from the dashboards to aid users in creating their own community presentations. Read on to learn more about the new Data Download Feature.

Dashboard Updates

New Capability: Downloading Aggregate Data

• This year, we launched a new feature to allow users to download aggregate data, including the free response verbatim comments, from the dashboards. This will empower users to sort, filter, and search the free response verbatim comments and to more easily build their own presentations and reports for distribution with enhanced control of the formatting and chart types. Users will be able to export the aggregate data to Excel and CSV files, but in keeping with our commitment to confidentiality, schools will not be able to view any line level data from an individual respondent. In the 2024-2025 year, we launched this capability for users of our High Achieving Schools Survey (HASS) and Student Resilience Survey (SRS) dashboards. We hope to gain feedback on this feature from our partner schools this year to ensure that it is as helpful as possible before making it available on our Faculty Resilience Survey (FRS), Parent Resilience Survey (PRS), and Children’s Resilience Survey (CRS) results dashboards. We know that this has been a long requested feature and are thrilled to be able to pilot it this year.

New Capability: Single-Select Role at School Filter on the Faculty Resilience Survey (FRS)

• We have created a new demographic breakdown option on our Faculty Resilience Survey Results Dashboards to enable schools to view the results by respondents’ Primary Role at School. To honor the many hats that school personnel often wear (e.g., being a teacher, coach, and advisor), we ask respondents to the Faculty Resilience Survey about all roles at school that they perform (via a check-all-that-apply style question) and enable users to view all survey results by these roles. While schools have found it incredibly useful to view the results by respondents’ Role at School, it has also been difficult to interpret the results if many people are represented in several categories. Last year, in response to this feedback, we added a follow up question to ask respondents to specify their primary role at school. This year, users will be able to view and filter their results by both the multi-select Role at School question and the single-select, Primary Role question.

Updated Recommendations

• Our analyses of any school’s survey results yields a list of recommendations and next steps for moving forward relative to addressing well-being in their school. To help provide targeted next steps, we maintain a list of best practices based on resilience research, feedback from our partner schools, and recommendations that we’ve gleaned from free response data from survey participants about potential areas for improvement within their schools. This summer, we performed a detailed review of this list of best practices to ensure that we are providing our partner schools with the best recommendations possible.

We are very excited about the updates we’ve made recently. We would like to extend a sincere thank you to our partner schools who have helped us identify these areas for improvement. These updates will help us to strengthen our work together to improve mental health and well-being in schools.

Would you like to learn more about what we worked on last summer?

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